Privacy Policy

SGO Designer Glass of Chattanooga  —  Effective Date: August 20, 2026

 

SGO Designer Glass of Chattanooga (“SGO Designer Glass,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, www.sgochattanooga.com (the “Site”), or otherwise contact us about our glass and mirror design, fabrication, and installation services.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Site.

1. Information We Collect

1.1 Information You Provide to Us

We may collect personal information that you voluntarily provide when you:

• Contact us by phone, email, or through any inquiry or contact form on the Site (for example, your name, email address, phone number, mailing or project address, and the details of your message or project);

• Request an estimate or consultation for residential, commercial, or religious glass installation services;

• Correspond with us regarding an existing or potential project.

This information may include your name, email address, phone number, home or business address, and any other details you choose to share with us about your project.

1.2 Information Collected Automatically

When you visit the Site, certain information may be collected automatically through cookies and similar tracking technologies, including:

• Your IP address and general geographic location;

• Browser type and version, device type, and operating system;

• Pages viewed, time spent on the Site, referring/exit pages, and click patterns;

• Date and time of your visit.

The Site is built and hosted on the Wix.com platform. Wix, as our website provider, may automatically collect certain technical and usage data on our behalf and may use its own cookies and analytics tools for security, performance, and site-operation purposes. If we later add additional analytics tools (such as Google Analytics) or advertising pixels (such as a Meta/Facebook Pixel) to the Site, we will update this Privacy Policy accordingly.

1.3 Cookies and Similar Technologies

Cookies are small text files placed on your device that help operate and improve the Site. We (and our hosting provider, Wix) may use cookies to enable core Site functionality, remember your preferences, and understand how visitors use the Site so we can improve it. Most web browsers let you control cookies through their settings. You can typically set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of some parts of the Site.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide estimates, quotes, or information about our products and services;

• Schedule and coordinate in-home or on-site consultations and installations;

• Communicate with you about your project, including follow-up communications;

• Maintain, operate, secure, and improve the Site;

• Understand how visitors use the Site;

• Comply with legal obligations and protect our legal rights.

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

• Service Providers: with third parties who perform services on our behalf, such as our website host (Wix.com), email providers, and other administrative or technical service providers, solely to help us operate the Site and our business;

• Legal Requirements: if required to do so by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others;

• Business Transfers: in connection with a merger, sale of business assets, financing, or acquisition of all or a portion of our business by another company;

• With Your Consent: in any other circumstances where you have given us permission to do so.

4. Third-Party Links

The Site contains links to third-party websites and platforms, including Facebook, Yelp, Houzz, and Yellow Pages. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party site you visit.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, including to respond to your inquiries, complete a project, comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Your Choices and Rights

You may:

• Contact us at any time to ask what personal information we hold about you, request that we correct or delete it, or ask us to stop using it for a particular purpose, subject to applicable legal exceptions;

• Opt out of future email or phone communications from us by replying to any message or contacting us directly using the information in Section 10;

• Adjust your browser settings to limit or block cookies.

Residents of certain states (such as California) and other jurisdictions may have additional rights under applicable privacy laws, including the right to know what personal information is collected, the right to request deletion, and the right to non-discrimination for exercising these rights. Because we collect only limited personal information — primarily contact and project details you provide directly to us — and do not sell personal information, many of these expanded rights may not be triggered by our data practices; however, we will honor legitimate requests to the extent required by applicable law. To make a request, contact us using the information in Section 10.

7. Children’s Privacy

The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.

8. Data Security

We use reasonable administrative and technical measures designed to protect the personal information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on this page with an updated “Effective Date.” Your continued use of the Site after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us:

SGO Designer Glass of Chattanooga  —  1776 Dayton Blvd., Chattanooga, TN 37405  —  Phone: (423) 266-3344  —  Email: info@sgochattanooga.com

SGO Designer Glass of Chattanooga  |  1776 Dayton Blvd., Chattanooga, TN 37405  |  (423) 266-3344  |  info@sgochattanooga.com